Sue Thacker - Customer Review - July 2016

Portway Lifestyle Centre
Five star review for all aspects of using Portway Lifestyle Centre for a meeting for about 45 professionals. It was a pleasure to be able to tell our delegates how easy it is to find the venue and about the extensive, quality, free parking. From the moment we walked in to set up our resources for the afternoon we felt welcome and supported – with offers of help from friendly staff with everything from carrying in our books and other resources, to making sure that our IT was set up and working (someone even came in and wiped down the tables to make sure everything was fresh and clean following from another group that had been using the room). The tables and chairs were well laid out, with plenty of room to walk around even with a big group and a request for an extra table for our exhibition was dealt with very promptly. Refreshments were ready and waiting which is appreciated as some of our delegates like to arrive early for a chance to network before the meeting starts. Even the attention to detail in the messages that Michele had just before the booking was excellent – checking on room layout, advising us about bringing our own laptop due to meeting Sandwell Council restrictions on using their equipment – all nice and practical. And thanks to the friendly volunteer who checked on refreshments and liaised with the onsite catering company. We will definitely use you again – great value for a high standard venue.

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