Complete our survey to win a month of ONE Card membership
We are working together with Sandwell MBC to get some feedback from our customers. Help us improve our services by completing our survey, and you can be entered into a prize draw to win a month's free ONE Card membership.
Due to Covid-19 our normal working patterns have been disrupted, and we are receiving a higher than normal volume of enquiries. All centres are currently closed, and direct debit payments for swim school and memberships have been frozen until further notice. This will not affect your membership or your place on swim school unless you cancel. We will respond to enquiries as quickly as we can.
Any requests regarding fees already paid this month will be looked into by the senior management team over the coming weeks/months but you may not receive an immediate response regarding this as this will need to be reviewed at a later date.
Thank you for bearing with us during this difficult time.
Following the recent government announcement placing Sandwell under national lockdown restrictions we will be temporarily closing all of our Sandwell facilities from Thursday 31st December.
Please do not try and book sessions or purchase memberships during this time.
Information regarding your current membership or swim academy payments will be posted on the news section of the website.