SLT is excellent at getting Sandwell residents active
The Trust’s Sports Development and Physical Activity Team is the first in the country to be awarded the score ‘Excellent’ by Sport England’s leading scheme, Quest, in the new 2012 framework.
The team was recognised for offering a broad range of activities to residents and for working successfully with clubs and national governing bodies to increase participation, health and well being.
Quest is the most well known improvement programme within the leisure industry and its rigorous assessments challenge even the very best leisure centres and teams in the UK.
In order to achieve Quest Plus, SLT’s Sports Development and Physical Activity Team went through a two year process, with a mystery visit and a two day assessment in the first year, and a second mystery visit and one day assessment in the second year. The mystery visit in year two is particularly challenging as the mystery visitor does not work in the leisure industry.
By taking part in the Quest assessment process, Sandwell Leisure Trust is committed to the on-going improvement of its service and continuing to identify and meet the needs of local residents.
In the report, Quest assessor Julie Gibson, explained: “The team offers an excellent service to the residents of Sandwell. There is a broad range of activities to attract users, whether non-users or those seeking to excel in a specific sport.”
SLT Sports Development and Physical Activity Team Manager, Rebecca Clayton, said: “To be awarded the Excellent rating under the new Quest 2012 framework is a fantastic accolade. It is great to receive national recognition for the team’s commitment to delivering high quality services across Sandwell and I am extremely proud of the team’s achievements.”
Quest’s operations director, Caroline Constantine, said: “By meeting Quest’s high standards SLT’s Sports Development and Physical Activity Team has shown its commitment to providing quality services to its customers. In these tough economic times it is more important than ever that local leisure operators can demonstrate their value, and the Quest process helps them do just that.”
SLT’s Sports Development and Physical Activity Team run activities and coaching all year round including tennis, athletics, football and a wide range of community activity sessions.
For more information on getting active or taking up a new sport visit the Sports Development page or call 0121 506 4980.