Portway Redevelopment FAQs

09/10/2024
Portway Redevelopment FAQs

FAQs

To keep our members informed about the exciting changes happening at Portway Lifestyle Centre, we've compiled a list of frequently asked questions regarding the upcoming gym redevelopment. These FAQs provide important details about the reasons for the redevelopment, the decision-making process behind the new equipment, temporary closures, and more. We hope this section answers your queries and helps you stay updated on what to expect as we work towards creating an enhanced fitness experience for all.


Why is the gym being redeveloped?

We are redeveloping the gym to improve the facilities, provide more modern equipment, and create a better overall experience for our members. This redevelopment is part of our commitment to offering the best fitness environment possible.

 

How long will the redevelopment take

The redevelopment is expected to take approximately 3 weeks. We will keep you informed of any changes to the schedule and provide regular updates throughout the process.

 

Will there be alternative workout spaces available during the redevelopment?

Yes, we have made arrangements for alternative workout spaces within the facility. Additionally, members will have access to other Sandwell Leisure Trust Gyms, additional classes will also be put on over this time.

 

Will the gym be closed during redevelopment?

The current gym space will be closed but there will be a temporary gym set up on site to ensure you can still work out. However, there will be reduced equipment

 

How will the redevelopment affect my current membership?

Your membership will remain active throughout the redevelopment process.

 

What new facilities or improvements can I expect after redevelopment?

You can expect new equipment, improved workout areas and state-of-the-art EGYM facilities. Full details will be announced as the redevelopment progresses.

 

How will noise and construction affect my workouts?

We are working closely with contractors to minimize noise and disruptions during peak workout hours. You might notice some construction-related activity, but we’ll do our best to keep it to a minimum.

 

Where can I find updates on the redevelopment progress?

We will provide regular updates on our social media channels, and through emails. You can also check our front desk for the latest information.

 

Will staff be available to assist during the redevelopment?

Yes, our staff will continue to be available to assist with your needs during the redevelopment. They can help with any questions, adjustments, or concerns you may have.

 

What safety measures will be in place during the construction period?

Safety is our top priority. Any redevelopment is happening in a closed space that will not be accessible to the public over this time.

 

How will parking and access to the gym be affected?

We do not expect parking to be significantly impacted.

 

What equipment will be available?

A wide range of new equipment will be available. Following extensive research, monitoring and consultation, the most popular equipment will all be replaced.

Our decision on what equipment to install was guided by a combination of industry trends, member feedback, and an in-depth usage analysis of each piece of equipment. We collaborated with an external organization to conduct thorough surveys and analyse data from our members. This process allowed us to determine the optimal equipment mix tailored to meet the needs and preferences of our membership base.

 

Will there be staff available to show how to use any new equipment or answer any questions when the space reopens?

We will be adding more gym staff hours over the opening few months to support with EGYM, gym inductions and additional support.

 

What provision will there be for people with disabilities?

We are committed to supporting everyone in the wellbeing goals. We are investing in the new state of the art EGYM as well as including a wide range of equipment that will remain accessible.

We have consulted with Right Directions who now oversee the Tackling Inequalities framework for leisure operators, which replaced the Inclusive Fitness Initiative accreditation scheme several years ago.

 This framework and the discussion with Right Directions were around equipment both in terms of checking our supply chain were an accredited supplier of inclusive equipment, which they are. And what guidance states for operators in terms of volume of equipment.

 

 

What is EGYM?

EGYM is an innovative fitness technology solution focused on tackling health inequalities, particularly by addressing conditions like diabetes and preventing falls. EGYM leverages an AI-powered platform that offers:

  • Personalised Training: Customised workout plans tailored to each individual's health goals, fitness levels, and medical conditions, helping to manage diabetes and reduce the risk of falls.
  • Engaging Experiences: Uses gamification, virtual coaching, and challenges to make exercise more enjoyable and keep users motivated to stick to their fitness routines.
  • Data-Driven Insights: Tracks user progress, measures BioAge, and provides data to both individuals and healthcare professionals for targeted health interventions.
  • Community Focus: Promotes community engagement through group challenges, fostering social support and a healthy lifestyle, especially within Sandwell.

This comprehensive solution supports individuals in managing their health effectively while making fitness more accessible and enjoyable.



 Can I pause my membership during the redevelopment?

Yes, we offer the option to pause memberships if the redevelopment significantly impacts your ability to use the gym. You can do that here.