Complete our survey to win a month of ONE Card membership
We are working together with Sandwell MBC to get some feedback from our customers. Help us improve our services by completing our survey, and you can be entered into a prize draw to win a month's free ONE Card membership.
Due to Covid-19 our normal working patterns have been disrupted, and we are receiving a higher than normal volume of enquiries. All centres are currently closed, and direct debit payments for swim school and memberships have been frozen until further notice. This will not affect your membership or your place on swim school unless you cancel. We will respond to enquiries as quickly as we can.
Any requests regarding fees already paid this month will be looked into by the senior management team over the coming weeks/months but you may not receive an immediate response regarding this as this will need to be reviewed at a later date.
Thank you for bearing with us during this difficult time.
To pre-book a Family Swim/Splashtime session please call the centre of your choice on 0300 012 0121 and a member of the team will be able to help you book your session.
To enable us to manage occupancy and to avoid disappointment on arrival please ensure you pre-book and don’t turn up to the session without booking.