Testimonials

Centre has come on leaps and bounds the staff are listening to the customers

Smethwick Swimming Centre

The past few months Smethwick Swimming Centre has come on leaps and bounds the staff are listening to the customers and what we want during a workout. The gym staff are absolutely amazing their dedication and passion to the job is outstanding and they always get the best out of the members during the sessions. The fitness coordinator has done a fantastic job ensuring the customers get what they want from the centre by shaking the timetable up and putting on new classes that no other centres provide at times that are suitable to the members.

The reception staff are always welcoming when you arrive at the centre and always help the members when needed. I think also how the centre has introduced monthly gym challenges is also a fantastic idea as it gives gym users a competitive feeling of wanting to better not only others but themselves.

Finally the idea of putting a daily timetable on social media of what’s happening at the centre and which instructors leading certain activity is a brilliant idea as it gives members an idea of what they can do and who they will be doing it with. 

Ryan.