Sandwell Leisure Trust wins best mid-market club for second year running
01 October 2014
Sandwell Leisure Trust (SLT) has been awarded ‘Best National Small Chain’ for the second year running in the Members’ Choice Health Club Awards.
SLT also performed a clean sweep in the West Midlands category for the ‘Best Mid-Market Club’ in the awards ceremony held last night. This is the second year in a row that the Trust has achieved this.
Haden Hill Leisure Centre won bronze, Portway Lifestyle Centre won silver and Ryland Centre (Bromsgrove) received gold following its silver award in 2013.
Gym instructor, Scott Parish, from Portway Lifestyle Centre was also recognised with a People's Award.
The Members’ Choice Health Club Awards are the only awards in the industry where winners are selected purely on the feedback from the people that use the facilities – the members.
The Health Club Awards in partnership with Health Club Management is open to all private health clubs, gyms and leisure centres in the UK.
From February to April each year competing clubs encourage their members to complete an online questionnaire rating them on their facilities, customer service and importantly value for money.
During May and June a vote audit takes place. At the end of the audit scores are calculated and clubs are shortlisted in regions around the UK. Winners are then announced at the awards ceremony.
Ash Rai, SLT Deputy Chief Executive/Operations Managers, said: "We are absolutely delighted that SLT has been recognised as best small chain nationally for the second year in a row.
"It is fantastic to also receive all of the awards in the West Midlands category for the best mid-market club.
"These awards recognise the excellent level of customer service that our staff provide every day. We would like to thank all of our customers for voting for us.”
Sandwell Leisure Trust manages eight leisure centres and a golf course on behalf of Sandwell Council. Leisure centres are based in Rowley Regis, Smethwick, Langley, Oldbury and Tipton. The new leisure centre for Wednesbury will be open in 2015.
For more information on Sandwell Leisure Trust centres call 0300 012 0121.
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